Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer a variety of reliable shipping methods to ensure your products reach you safely and promptly. The available shipping options will depend on your location and will be displayed during the checkout process.
Do You Ship Internationally?
No, We Do not Provide Shipping Internationally
How Long Will It Take To Get My Package?
Delivery timelines depend on your location and the chosen shipping method:
Domestic Shipping: Typically delivered within 5-7 business days.
International Shipping: Estimated delivery within 10-15 business days.
Please note that unforeseen circumstances, such as customs delays or courier disruptions, may affect the delivery schedule.
For further assistance, feel free to contact us at:
Email: info@saintram.in
Call: +91 92271 50039
PAYMENT
What Payment Methods Are Accepted?
We accept a variety of secure payment options to ensure a seamless shopping experience:
Credit and Debit Cards (Visa, Mastercard, American Express)
UPI and Digital Wallets (e.g., Google Pay, PhonePe, Paytm)
Net Banking
Cash on Delivery (where applicable)
Other localized payment methods depending on your region.
During checkout, you’ll see the full list of available payment options based on your location.
Is Buying On-Line Safe?
Absolutely! We prioritize the security of your personal and financial information. Our website is equipped with:
Secure Socket Layer (SSL) encryption to protect your data.
Trusted payment gateways that adhere to global security standards.
Regular updates and monitoring to ensure a safe and secure shopping environment.
Your trust is our top priority, and we are committed to delivering a worry-free online shopping experience.
Order & Retunrs
How do I place an Order?
Placing an order is simple:
Browse through our products and select the ones you like.
Add them to your cart by clicking the "Add to Cart" button.
Proceed to checkout, fill in your shipping details, and choose a payment method.
Complete your order by clicking "Place Order."
How Can I Cancel Or Change My Order?
If you wish to cancel or modify your order, please contact us as soon as possible:
Email: info@saintram.in
Call: +91 92271 50039
Orders can only be changed or canceled before they are shipped. Once shipped, the return and refund policy will apply.
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account has its perks:
Faster checkout for future purchases.
Access to order history and tracking.
Exclusive offers and updates.
How Do I Track My Order?
You can track your order using the tracking link sent to your registered email once the order is shipped. Alternatively, you can log in to your account and check the order status in the "My Orders" section.
How Can I Return a Product?
To return a product, follow these steps:
Check our Return and Refund Policy to ensure your product qualifies for a return.
Contact our support team via email or phone with your order details and reason for return.
Pack the product securely and send it to the address provided by our team.
Once we receive and inspect the product, the refund process will be initiated.